Tag Archives: Work

Reduce, Reuse, Recycle

Back in January I talked about my goals to reduce our household waste. So I thought I would do a little recap and see where we are at.

We have been doing okay with this in general, though there are some areas we could improve in:

  • We have not been as good on plastic bags as I would like, but we are recycling them instead of throwing them out as we used to do. It’s mostly an issue because I ensure I go for a walk at lunchtimes and often do some household shopping then and I don’t always remember to go to my car to get the eco bag first. Definitely something I need to work on habit wise.
    Eco Bags
  • Meal planning has also gone out the window for us for the most part just due to different crazy life things going on. I try to do it in my head a bit, obviously this is nowhere near as good as if I were doing it properly though so I really need to make an effort with this. Not only is it better for reducing waste, but it is also kinder on our wallets and better for our health because when I plan we end up with healthy well rounded meals.

Things we have done include:

  • I have done research into some of the things we buy and try to only buy items that have recyclable packaging (harder than you might think – though the redcycle program at Coles has helped a lot).
  • When it comes to items like egg cartons which are recyclable I will also look for opportunities for reuse. For instance our library storytime sometimes uses egg cartons for craft. In fact I found a flower craft recently for Mother’s Day that I sent through as a suggestion that uses egg cartons. This will mean that all staff’s egg cartons will be donated for the next few weeks to be used to create Mother’s Day gifts rather than being thrown out or recycled.
    Image result for egg carton flowers
    There are so many fun crafts you can do with egg cartons that I am actually going to save that for another post I think 🙂
  • Though we do not want junk mail it seems to keep magically appearing so I use the elastic bands from them on my frozen veggie bags once open to reduce the chance of freezer burn and recycle the junk mail. It’s only a little thing I know, but I also feel that that thought and little effort if magnified by many certainly counts.
    I also found out that my girlfriend who lives 30 minutes further bush than me doesn’t get junk mail at all so I now keep them for her and she recycles them after use.
  • When we next needed rice I bought a 5kg bag. Every one that sees it thinks I am crazy and it does take up a lot of room, but I used to buy the 500gram packet so I am literally saving 10 plastic packages and it saved me a BUNCH of money!
    We may not have sugar in our house, but if you need a cup of rice I am definitely your girl
    Image result for cup of rice cartoon
  • At work I have noticed that I have naturally become a lot more conscious of recycling and providing opportunities for people to learn more sustainable habits. No matter how small the scraps are now (from cutting out or whatever) I will put them in the paper recycling bin. I have also gotten into the habit of checking the staff paper recycling next to the internal printer for scrap paper as this is always in high demand at the library.
    Our Council has business card sized laminated signs with a cute cartoon of a light bulb reminding people to turn off switches. I have ordered some of these to place above the switches in our study areas as people often leave these on. I have also convinced Council to add recycling bins into all the libraries and centres (gyms and pools) which is amazing!!!
    I also had a chat with the guy from Council who runs eco programs like creating sustainable gardens, building terrariums and composting at home. It started with me offering to promote his programs in the library particularly on our social media sites. He was super excited about this and we are now talking about him possibly running some programs at the libraries which is amazing because we get a whole new slew of programs whilst our resource output would be minimal and we would be collaborating and networking with a whole new area of Council so I am pretty excited about this possibility 🙂

It was great for me to discover that I was able to make a difference at work as well as at home.

What changes have you made or do you suggest I make?


Privacy exposed

So last month with different things to do with the house and landscaping Hubby was calling me often at work asking me to move money here and there across different accounts so we could pay for things. Apparently whilst doing this one day I must have accidentally clicked the print icon and printed the screen I was on. Because I did not realise I had done this I didn’t go looking for the piece of paper.

Normally if someone finds printing on the printer that does not belong to them they put it to the side or if they know the owner they deliver it to them. But no…

Someone found this statement which had my name in bold letters at the top of the page, a list of all 5 of my accounts and their names (meaning mine and Hubby’s) (including our mortgage account) and instead of handing it to me or leaving it to the side of the printer they took it and put it on the notice board in the staffroom. Front and center for all to see my financials. Including recent transactions which showed my pay coming in too, so now everyone knows that. Let me be clear in stating that there is no way any team member would have thought this was the place to put lost print outs. It is 3 rooms away from the printer.

Two team members noticed it yesterday morning and ripped it down for me.

What an awful, malicious thing to do. What a dick!!! Management is furious, but completely impotent in this matter because we don’t know who did it, we’ll never find out unless they decide to continue whatever this BS is against me and escalate things.

I don’t get it though. I am not mean to anyone. Even when I stand up for myself or someone else I am not mean about it. This is awful. How dare someone expose such private information about me. Plus, why??? What could they possibly get out of it? There was nothing in the accounts. Are you trying to shame me because I am poor? I don’t understand! So weird!!!

There are only one or two women at work that are malicious enough to do something like this so I am pretty sure I know who it is. She won’t make eye contact with me and twice today I have walked towards her and when she has seen me she has changed direction. Then we went out for a staff luncheon and I made sure I sat next to her. She put her bag inbetween us and moved away angling herself away from me and did everything she could to avoid conversation with me without appearing rude. She has been fine with everyone else so I am pretty sure she was the one who did it.

Do you guys think this is the beginning of something and I need to look out for myself or just a one of heinous act?

 


Déjà vu clients

Recently I seem to be having a lot of deja vu clients and it’s starting to make me feel insecure!

What is a deja vu client?

A deja vu client is someone who comes into the library (or whatever workplace you are in) and asks a question. You look at the client and figure out either immediately or partway through the answer that not only have you answered this question before, but you have answered this question to this EXACT person.

This seems to happen most with scanning, photocopying and printing. Even though I make the client do it each time and just verbally guide them AND show them the instructions hanging on the wall NEXT TO THE PHOTOCOPIER/PRINTER/SCANNER and they come in ALL THE TIME they just can’t seem to remember how to do it.

There is a gentleman that comes in who can never connect his WiFi, I don’t know what he does to his computer at home, but everytime he comes there are issues connecting. I have helped him twice. Both times he has said to me, “I don’t think you know enough, you need to get someone else” and both times I have said to him, “sir, there is only one person in the whole Library service with more IT knowledge than me and she is unavailable” (in my mind I added “jerk off” to make myself feel better). This same gentleman has asked me twice how to save pictures from an email and get this… it was the same damn picture each time (SIGH!). The first time I showed him how as soon as we pressed ‘save as’ his picture library came up with some pretty graphic close ups of lady parts, I turned away and said I couldn’t help him with that on there and he seemed embarrassed. The second time I was wiser and said to him, “remember we have done this before” he said we hadn’t and when he brought up the picture I said, “yes, see this is the same picture we saved last time and remember when you pressed save some inappropriate photos came up. If they come up again I will walk away” he looked at me and then said, “oh, okay, I will delete them”.

Just today I had a lady ask me how to scan documents, I looked at her and knew we have had this conversation before. I told her she needed a USB and she said she didn’t have one. I let her know that the machine will only scan to a USB and she asked if she could borrow one, I said we didn’t have any to borrow, but she could buy one at the front desk for $10. She said too expensive so I suggested she walk down the road to Kmart because they have cheaper ones there. I felt like a robot during this discussion, we have literally had this EXACT conversation before. I remember her because she has some cool tattoos. Cool tattoos yes, but I think she needs a remembrall!

Remembrall-nevilleDoes anyone else have this happen with their clients regularly? I am not sure having the ‘you need to be quiet in the quiet study area’ really counts does it? If it does then I have an epidemic on my hands hahaha.


Sneaky Hobitses!!! They stoles it from me!!!

So, recently (meaning last Friday) IT did a “PC upgrade”. Now being that it was called a “PC upgrade” I honestly took the dictionary meaning of “upgrade,” which for Oxford is, “raise (something) to a higher standard, in particular improve (equipment or machinery) by adding or replacing components”… in short… better than what I had before, right?

Well, apparently the IT guys have a different definition because I now get random programs that are set to start when I turn on my computer that are completely useless to me and have nothing to do with my work and Internet Explorer… well the version I have now is 2 less that what I had on my old PC. I used to have IE11… back to 9 now. GRRR.

So this afternoon after having a very long day with a lot of annoying things happening that just kinda made me do this…

I truly to love my job, but these days happen to all of us :)

I truly do love my job, but these days happen to all of us 🙂

I kept getting this thing pop up (one of those auto start programs that I cannot uninstall because I do not have freaking admin access ARGH!) whilst I was trying to wrap up for the day… ended up being there til an hour after I was supposed to finish… like I said, one of those days. This thing shouldn’t really have annoyed me as much as it did, but hopefully they wll see the funny side of it as well as get that I am annoyed about it.

The email had the subject, “Sneaky Hobbitses” – yup, seriously. Then it went like this…

~

IT…

What is this thing that always comes up on my computer now?

Capture

 

 

 

 

 

Is the whole point of this thing to tell me that I have spent $18 on printing since the inception of my account? Is that the whole function of this annoying ass program?

If so, how do I get it off? What a waste of time and space when there is no reason for me to know this information. Ain’t nobody got time for this 🙂

Here I was thinking I was getting an upgraded computer… sneaky Hobbitses, my nice computer with IE11 and no annoying random programs… they stoles it from me and replaced it with something… less. Upgrade… pfft… I call shenanigans!!!

Kind regards,

DTB

~

Hmm… yeah. Reading that over now, I am thinking I really shouldn’t have pressed send. But come on, at least I didn’t send them pictures or something too, I could have made it a lot worse by adding the following:

 

 

 

 

 

 

 

 

 

Or this one… I like this one…

This works too…

So you see, it could have been worse.

Have you ever sent an email and wondered if maybe you should have saved the draft and re-read it tomorrow?

 


Stories from the shelves – Strange book titles

Sometimes you see a book title and you do a double take, no, you think to yourself, it couldn’t have said that. So you look again, you look at the spine, you take the book off the shelf and check the front cover and maybe even the title page to ensure that you are not hallucinating. Yup, that book exists and even better… it is available for loan at your place of work.

Yesterday I came across one of these gems. I was innocently tidying the shelves when it’s title jumped out and slapped me in the eyeballs.

Uhh... What?!

Uhh… What?!

I am not sure what disturbs me more; that my pee has a social life and apparently a lot of baggage it is bringing to our relationship or the fact that someone wrote an biography about its escapades.

What am I supposed to do when someone asks my pee for an autograph?

Umm just for the record (yes you can quote me), my pee does not get (or go) “everywhere”. Glad we cleared that up.

This discovery sent me down the rabbit hole of the web looking for the strangest and craziest book names. There are tonnes. Some are funny, some scary, some are disgusting. Here is a sample of what was found:

This was my personal favourite:

I don’t understand many things about the following book. But my question is… why is the hospital outside? And how does the dog know Jack and Jill?

I don’t understand many things about this book. But my biggest questions are… why is the hospital outside? And how does the dog know Jack and Jill?

“What shat that?: A pocketguide to Poop Identity”
“Am I ready for chest hair?” – I didn’t realise people got a choice in this
“Eating children: Population control and the food crisis”
“Eating people is wrong” – apparently Hannibal never got given this tome

I'm concerned that this book needed to be created

I’m concerned that this book needed to be created

“Everything I want to do is illegal”
“Zombie Racoons & Killer Bunnies” – They’re real ya’all… real as drop bears!
“The great Singapore penis panic: and the Future of American Mass Hysteria” – WTF? What does this title even mean? Is it about Singapore? Or America? Is this real life?
“Natural bust enlargement with total mind power: How to use the other 90% of your mind to increase the size of your breasts” – well that seems legit.

Then there is this jewel:

How and more importantly WHY is this a best selling book? I am not surprised it was recorded by the author... alone in a recording booth? Apparently he is into talking to himself so whatevs :)

How and more importantly WHY is this a best selling book? I am not surprised it was recorded by the author… alone in a recording booth? Apparently he is into talking to himself so whatevs 🙂

 

Have you got any interesting book titles? Which one of the above is your favourite?

 


Thank you Mr. T.

Queen Latifah:
And the winner of the 2014 Grammy for Best New Artist goes to… CatT.

The audience goes wild and my music fills the theatre as I throw my arms around my Hubby for a massive smooch and then make my way to the stage. Naturally I pause along the way to high five Adam Lambert and pound fists with Dan Reynolds. I make it to the stage and by some miracle do not stage a re-enactment of Jennifer Lawrence’s Oscar fall, I embrace and pay homage to the amazing Queen Latifah and accept my amazing award. I turn to the mic and clear my throat whilst trying to subtlety wipe away tears of joy.

Oh Jen, you fall so gracefully :)

Oh Jen, you fall so gracefully 🙂

Me:
Wow! Thank you. This moment… means more than I could ever convey in one acceptance speech.

I came here tonight fully prepared to bow down to any one of the amazing and talented nominees as they won this title; don’t worry I am not suggesting you need to bow to me. The thing is, no matter how hard we push and work and pour sweat, blood and tears into our work, at no point will you ever sit there and go… yeah, I got this in the bag… come at me Grammy. As one of the nominees for this award tonight I found myself in such esteemed company and I wish to thank each one of you for the amazing contributions you make to this industry.

I must also thank Universal Music Australia for taking a chance on an unknown artist from South-West Sydney, for believing in me, for hearing me and my music and helping me translate who I am for all the world to hear. Thank you for fine tuning me because God knows I needed it.  

To my fans, without you there is no way I could be here. Thank you for sharing this journey with me and for seeing something in my music that you love. I hope you continue to be touched by my music and I will do all that I can to keep this train going.

Mum & Dad… thank you for letting me play music too loud and for not yelling at me when I then sung over my too loud music with my even louder voice. Thank you for inspiring me creatively. Mum, thank you for always being my editor and grammar Nazi, you are my guiding light.

Mr. T. … Thank you for being who you are, thank you for being my soul mate and for keeping me laughing for the past seven years. Thank you for encouraging me to sing and not being afraid to tell me when I was flat, thank you for letting me listen to any genre I want and for letting me play Adam Lambert’s music in the car really loud… thank you for learning the words so you could sing along too 🙂 Thank you for missing me singing around the house when I go away, thank you for missing it so much you learned every Adele song so you could sing them to stop yourself being lonely without me. Thank you for loving me, thank you for being my best friend and always being there, thank you for your support. I know you are happy sitting down there right now… really happy, because we are married… and being married means half of this award is yours. Congratulations on your Grammy baby 🙂

Thank you all.

 Inspired by the Daily Prompt


I’m a Librarian… get me out of here!

Let me preface this post by saying that I absolutely love being a Librarian, I love it! It is important that you know this before reading this piece because now I am going to have a little whine about just one small aspect of my job.

Originally from http://www.outblush.com/ I added text

Originally from http://www.outblush.com/ I added text

This post was inspired by The Daily Posts Daily Prompt – A Tale of Two Cities – we were asked if we could split our time evenly between two places only, where would they be. For some reason what immediately jumped into my head was what if I could be two places simultaneously?! That would be quite awesome and perhaps even have the ability to put one body in auto pilot whilst my consciousness is in the other one. Everyone I am sure thinks this from time to time for different reasons, but when it occurs for me it is very specific.

As I said before I love being a Librarian, but there is one aspect that is present in most Librarian jobs that I do not enjoy… the food battle.

What is the food battle? Well it kind of goes like this… Librarian roving the Library sees someone eating hot chips smothered in gravy. Librarian explains to said someone that they cannot consume hot food in the Library and asks them to please take the food outside. Said someone apologises and starts packing up, Librarian says thank you and moves on.

At this point I need to let you in on an apparently well-kept secret… Librarians are smart you guys!

 

But are you Librarian Smart?

Don’t remember where I got this pic, but I added the text. If you know please tell me so I can give cred.

We went to University for quite a few years in order to become experts in research, social media, promotion and marketing, development of programs on varying topics and many other things – we know our stuff and have an extremely broad knowledge. Many of us are also mothers and fathers so believe me when I tell you that we know that you just wait for us to get out of sight then start tucking back into your carbs.

We know.

So we have to do a loop and come back around and have another chat to you about the food – often you don’t answer us because you are trying to conceal the fact that there are fried goods currently in your mouth – we know this – in fact we waited until you put that forkful in before we confronted you so you couldn’t use the normal defence of, “it is there, but I am not eating it”.

I totally believe you!

I totally believe you!

Let me tell you something you probably don’t know…

When we have to repeatedly approach you to ask you not to eat hot food – especially when there is a sign on your table next to the hot food that states ‘No hot food’ – it kills us a little inside. It feels like we are babysitting unruly children for $4 an hour instead of an Information Professional who is qualified to do research in basically any field. There are Librarians working for most film companies and researchers work on many TV shows, who do you think gets your iTunes music into all those nice little categories and easily searchable? Librarians 🙂 We do a lot more than you think, a friend of mine works at a radio station as a researcher and researches news items on the fly and feeds through information to the on air team.

Did you know all of this?

Here’s something we don’t understand… we don’t understand why you do it? Why is it so important for you to sneak eat all your chicken nuggets, smell out the Library and make the Librarians feel like you have absolutely no respect or regard for them as human beings?

WHY?!?!

The thing that kills me the most is that we have to be polite to you while you are crapping all over us. Because that is who we are, we are professionals and you are our clients. Don’t you worry though, because even though you disrespect us on a daily basis it’s not like we will remember your face and we will certainly do absolutely everything in our power to help you when you don’t know how to find information for your assignment that you only have five hours to write because you spent all your research time smuggling McDonalds into the Library.

Sure buddy that's gonna happen

Yup, sure buddy, no problem. I’ll be right there to help you with that…
http://www.reactiongifs.com/

So here is my wish… I wish that everytime that tell-tale hot food odour started wafting about, my consciousness would transport to my other body and my autopilot would handle the humiliation so I would not have to be aware of it. Where would my other body be? Anywhere but here 🙂


Brand New Year

2013 was a crazy whirl-wind for me. I honestly kept trying to get to writing Libraries of the future – Part 2, but every time I sat down to do the research for it I got distracted or called away (let’s be honest, sometimes I was doing the research and kept finding interesting things and got carried away in my surfing endeavors) either way it will be forthcoming… eventually (kind of like George R. R. Martin’s next book haha).

I have been finished my Professional Library cadetship for a year now so have been in the job market and I am recently officially graduated – hooray! I have to say after spending a year in the ‘I am awesome please hire me chair’ I have learnt so much about applications and interviews. I’ll be honest (and blunt) my first couple of applications were BAD, I knew I was right for these roles, but I wasn’t even getting to interview. I was completely frustrated and quite a bit desperate because who can afford to be out of work these days! Then one night as I was plugging away at yet another set of selection criteria I had a thought… what if I approached this like a Uni assignment. I looked at my previous applications and evaluated them, I found them to be at pass, maybe credit level – P’s might get degrees, but they don’t get you in the interview chair. Then I looked at the assessments I received HD’s for – BIG difference in language, layout, pretty much everything. So I wrote my next application as though I was writing an assessment and my goal was to fit as much vital information in there as possible in a small word count without waffle – I got to interview. The fit for the role wasn’t right for me or them and it wasn’t a Librarian role so it didn’t go ahead, but I was onto a winner. I contacted an agency that specialises in placing Information Professionals and I applied for one of the contract roles they had and was working a week and a half later 15 minutes from home!!! Dream come true! The contract which was initially 2 months was extended to 9 and I have had the time of my life here – even meeting a life-size working R2-D2!

R2-D2 and me!

R2-D2 and me!

With my contract ending at the end of January I had to get back on the application trail, the problem being as many of you would know that most people don’t do a lot of hiring at Christmas. So I set up all my alerts and RSS feeds for a variety of online job advertisers and one morning the tell tale *ping* of an email arriving held a surprise. The University quite close to my home (yes it is a good one) had a really good 12 month position available (long service leave fill – the role is retiring and will become available after this time). I wasted no time in applying using my new method, a week and a half later I was in interview, 3 hours after the interview they were calling my referees so I knew I had done well and 3 days later I have been offered the role of Liaison Librarian in a great University Library. A little side-note to this tale is that it was one of the Libraries on my ‘I want to work there’ wish list Woo-Hoo!

Now in my case with this role I got a fairytale ending, but it could have easily gone very wrong. Here is where the learning experience came in. Please make sure you know your referees extremely well, you need to know that no matter what is happening with them you can rely on them to give you a good reference. In my case I hadn’t spoken to one of my referees as they called so quickly after the interview and something was going on with them at the time (I have no clue what so I cannot comment on this, but their response was very out of character and I have never seen or heard of this person acting this way they have always been completely lovely!) and their response to the call was that they didn’t know what they were talking about and didn’t have time to talk. Queue the panel member calling me and asking what is happening, luckily I was able to contact another of my ex bosses and get her okay to provide her details within half an hour (she is a complete doll and totally saved my hide!). If they hadn’t have wanted me enough to call and advise me of what had happened with my referee (which most places WOULD NOT DO! I need to stress that fact!) I would not have got this job – because of my referee. When I called the person I apologised for not speaking to them before they were called, but they would not accept my apology and simply said, “I guess you have learned a harsh lesson today” – OUCH! Obviously they felt that after that I wouldn’t get the role either, while I understood that this person felt blind sided by the call I was also hurt that they were willing to cost me the possibility of a job (therefore an income) to teach me a lesson. This was someone I always looked up to as a boss – mental note: I never want to end up like that!

So here are my tips to ensure this never happens to you:
1. Contact the person you want to use and ask them if they would be willing to do it for you – most places require you to enter your references at the time of application now so you need their okay early.
2. If you get an interview, let the people you put down as referees know and send them the position description for the role you have applied for. This means that they will know the role you have applied for and will be able to talk to your strengths in this area.
3. After your interview, just give them a heads up. A quick email or message is fine, something along the lines of, “Just finished my interview, I think I went pretty well. Thank you for being my reference, I hope they contact you. Fingers crossed”.

Hopefully they will in turn let you know if they were called and how they felt it went. If anyone else has any tips in this area or applying for roles or wants to share their story please feel free!

This post didn’t really end up the way I had planned, but I think I like where it ended up. So in the spirit of ‘where the wind may take me’ I am not even going to go back over and edit this post before I publish it – this kind of makes me want to chew on my nails, but here…we…go…


Libraries of the future – Part 1

Libraries are constantly evolving, this we know. But into what? What is the end product? Or will we remain in a constant state of evolution for all time? It could take years, decades, millennia etc. to gain the answer to that last question, but it is great fun to ponder and give yourself a migraine with all the possibilities. But don’t we as Librarians or rather Information Professionals have to evolve with the Library? Are we doing that successfully and to the best of our ability?

Here’s my question to you… what do you want the next evolution of Libraries to be?

This is a totally open ended question, there are no marks or prizes and you don’t need referencing to back up your theories. They can be completely new! Feel free to debate also.

Personally I can see the possibilities to a shift towards running Library client services divisions more like a retail outlet. Staff aren’t hiding behind the desks, but actively out on the floor connecting with clients. Kind of a roving reference, but we teach them not to force themselves on students. Nothing worse than those staff in stores that hover and won’t leave you alone to decide.

Connecting with clients

In the way distant future (or possibly sooner who knows) I can see a move to something along the lines of ANZ mobile lenders. Rather than students/clients coming in for Research Consultations, Librarians go out to their homes and show them how to search from their personal computers at home. Librarians could show them everything from how to download and set up endnote (including showing them how to have a mobile endnote library),  to how to construct search strategies, identify important journals and set up RSSFeeds. This would also require Librarians to be much more technically minded which honestly I think is sorely needed anyway.

We must become Super Librarians!

I can also see a path for Librarians embedded within faculties and schools and even stay at home Librarians, which would work somewhat like stay at home IT peoples. You have your other work to do, but are also logged in to receive calls and IMs.


Part 2 – Evaluative report

Part 2A. – Evaluative statement utilising OLJ experiences

I have chosen to focus on the three experiences in my OLJ that I gained the most from professionally. Interestingly, deciding which three entries which had been most beneficial proved rather difficult.

The challenge of finding authentic information in a socially networked world

As an Academic Librarian, a large part of my role is connecting information; staff are trained to locate and critically evaluate information for clients as well as teach them these skills so they can perform their own searches. Lorenzo’s ideas surrounding “information literacy” are very interesting (2007, p.2), it is not too late to learn this at University, but ultimately it would be best if people learnt these skills at a younger age. Compounding this is the fact that relying on the words “peer review” might not be an option for much longer (Wittenburg, 2007) and also that places like Google and Wikipedia appear to now be the “go to” for information (Garfinkel, 2008, p.84). Whilst reading and learning about this was valuable, it took a query from a student attempting to reference a Facebook post to make me realise how vital and current this topic really is. This experience allowed me to suggest and be involved in the evaluation of my workplace’s current reference guides in order to include social media.

Building a market strategy for social media

Utilising various platforms of social media is gaining popularity with Libraries. Whilst this provides a slightly less formal and more social interaction with clients, it is important the organisation is not represented poorly. Building a marketing strategy and policy prior to implementing any social media technology is vital. As discussed in my post, the questions outlined by Brown (2009) provide a sound foundation when building a marketing strategy. Two of the most important I feel are “Does the organisation have a social media policy?” and “Who is the target audience?”

A social media policy provides comprehensive guidelines regarding appropriate behaviour as deemed by the organisation, particularly in outlining socially acceptable practices, and cultural and ethical matters. This document assists staff engaging with clients via social media and clearly defines what is suitable to be publicised in this arena, preventing any embarrassment to the staff or the organisation as a whole (Schrier, 2011). Previously I had no knowledge of social media policies. However, due to knowledge gained through my studies, my assistance was requested in the creation of a social media policy for my workplace. The resulting document covers all social media currently used and is suitable for application to any additional platforms the Library wishes to explore.

My newfound knowledge also resulted in being asked to contribute to the evaluation of the social media platforms the Library uses, regarding effectiveness, improvements and possible expansion to other technologies. I introduced Bernoff’s (2012) Social Technographics profiles to staff involved and all found these extremely intriguing, they were referred to during the evaluation of the platforms. Consequently, when evaluating information gained (for example from Facebook statistics) and looking at the profiles, we were able to provide meaningful, considered suggestions.

 What is a Librarian in a web 2.0 world?

Prior to undertaking this subject I engaged in social networking and felt I had a reasonable understanding of what constituted “Librarian 2.0”. However, this subject made me consider this concept afresh. The works of Harvey (2009) and Abram (2012) instilled realisation that one did not gain the title “Librarian 2.0” by simply knowing how to use a few social media platforms. To remain relevant, I feel it is vital for Libraries to attain “Library 2.0” status and this begins with the Library’s staff.

Originally for this post I provided what I felt were basic vital skills for Librarians to possess. I still agree with this list, however after further completion of this subject I believe it essential to include information fluency – the ability to unconsciously and smoothly move between the critical skills of finding relevant information, devising solutions, collaborating, creating and communicating (Lorenzo, 2007, p.2). Librarians not only need this skill, but also the ability to teach it to others.

Currently a large portion of staff at my workplace does not hold the skills discussed above. As a University Library this isn’t ideal, therefore I have dialogued with management and recommended they consider:

  • engaging staff in professional development sessions surrounding these areas;
  • raising the current accepted IT competency level for all staff;
  • investigating ways staff who do not have one, could develop a Personal Learning Network (Klingensmith, 2009),
  • encouraging staff to get their own RSS reader, subscribe to professional sites and spend 30minutes per day engaging in professional reading.

Part 2B. – Reflective statement on development

This subject was chosen due to personal interest in social media and my growing belief that knowledge of social media and its potential is vital to Librarians of the future. I was unprepared for the large impact this subject had on my skills in this area generally and in my workplace specifically. Multiple opportunities for involvement with projects have eventuated due to knowledge gained from this subject. These include:

  • Creating a social media policy for the organisation:
    I liaised with the Marketing & Promotions Officer in the research and writing of this policy. This was my first attempt at policy writing; knowledge gained from this subject gave me the confidence I needed. This document is in draft form, but is close to completion.
  • Being involved with future social media planning for the Library:
    I was involved in creating questions for focus groups with students regarding the Library’s social media presence. Subsequently, I aided in assessing the data collected and making suggestions to management in a report.
  • Reviewing the Library’s current social media platforms, assessing their success and recommending improvements:
    I volunteered for a staff group formed to discuss the Library’s social media presence. This group reviewed the current situation (taking into account staff opinion and student responses from the focus groups mentioned previously) and discussed possible improvements and additions.
  • reviewing and improving our website:
    As a result of exploring RSS feeds offered by other University Libraries, I realised our own RSS page was inadequate. The page was outdated and not easily locatable from the homepage even if searching for it. I approached my manager and received permission to update the page. Also flagged for 2013 is investigating ways to offer more via RSS than we previously have. This page still isn’t as visible as I would like, but it is still progress.
  • In addition to the above, I am now a regular contributor to the Library’s Facebook content.

RSS feeds page

Through the completion of assignment two I gained many skills, including:

  • Comprehensive project planning,
  • Evaluating social media technologies against an organisation’s business plan or mission statement to ascertain which technologies could meet organisational needs.
  • Research for this assignment also unveiled a technology called Hootsuite which allows pre-programming of Facebook posts (Hootsuite media inc., 2012). For social media to be successful it needs to be “active”; unless it is well maintained it will not be used by clients, therefore content needs to be regularly added (Brown, 2010). Previously my workplace did not post messages over weekends and holidays, but now utilises Hootsuite to make such posts.

Something really unexpected resulting from this subject was a personal issue of knowledge management regarding tacit knowledge. This subject provided me with new knowledge and skills and I was motivated to use them in my workplace. Some knowledge is easily imparted by providing staff with research to inform themselves or providing management with suggestions. Whereas, the tacit knowledge I gained from this subject is more difficult to impart and I am still seeking ways to effectively and successfully do this (Oye, Salleh & Noorminshah, p.72).

Prior to this subject I had a WordPress blog. Whilst I occasionally wrote a Library-related post it was certainly not a professional blog. Since posting professional content I have noticed a marked increase in visits to my blog  as well as comments. Initially I assumed that these were other students in the course, however my post titled “The challenge of finding authentic information in a socially networked world” was scooped by Joyce Valenza for her Scoop.it! toolkit entitled, “Information Fluency transliteracy research tools” (Valenza, n.d.). This was the first time I felt not like a student, but like a professional who has information worth contributing. Writing professionally has encouraged me to read widely and keep abreast of new trends, it pushed me to refine my RSS feeds to ensure I receive valuable, relevant content and made me think of myself in a wider context than just my workplace.

This subject has had a huge impact on my knowledge, skills and has opened up new avenues for me professionally. It has made me aware of the necessity of keeping abreast of developments in social networking technologies to be truly effective in my career. It is easy to become entrenched in the day-to-day workload and accept the status quo. However, for an informational professional, knowledgeable about developments and innovations in information dissemination and communication is essential. This should be easier for me in the future with the establishment of my PLN, Twitter account and RSS feeds instigated by this course. The success I have experienced with my blog has also inspired me to continue professionally posting.

 

References

Bernoff, J. (2012). The global social takeover. Retrieved fromhttp://forrester.typepad.com/groundswell/2012/01/the-global-social-takeover.html  on 15 September, 2012.

Brown, A. (2010). A to Z of social networking for libraries. Retrieved from http://socialnetworkinglibrarian.com/2010/01/22/a-to-z-of-social-networking-for-libraries/ on 30 July, 2012.

Brown, A. L. (2009). Developing an effective social media marketing strategy. Salt Lake city social media examiner, Retrieved fromhttp://www.examiner.com/article/developing-an-effective-social-media-marketing-strategy on 15 September, 2012.

Garfinkel, S. (2008). Wikipedia and the meaning of truth. Technology Review, 111(6), 84.

Hootsuite media inc. (2012). Social network management. Retrieved from http://hootsuite.com/features/social-networks on 31 August, 2012.

Klingensmith, K. (2009). PLN: Your personal learning network made easy. Retrieved from http://onceateacher.wordpress.com/2009/05/05/pln-your-personal-learning-network-made-easy/ on 7 August, 2012.

Lorenzo, G. (2007). Catalysts for change: Information fluency, Web 2.0, Library 2.0, and the new education culture. (March). Retrieved fromhttp://www.edpath.com/images/IFReport2.pdf

Oye, N.D., Salleh, M. & Noorminshah, A. (2011). Knowledge sharing in the workplace: Motivators and demotivators. International journal of managing information technology, 3(4), p.71-84.

Schrier, R. A. (2011). Digital Librarianship & Social Media: the Digital Library as Conversation Facilitator. D-lib Magazine, 17(7/8). Retrieved from http://www.dlib.org/dlib/july11/schrier/07schrier.html on October 6, 2012.

Valenza, J. (n.d.) Information Fluency Transliteracy research tools: Helping learners perform more meaningful research. Retrieved from http://www.scoop.it/t/research-skills-and-tools on October 8, 2012.

Wittenberg, K. (2007). Credibility of content and the future of research, learning, and publishing in the digital environment. The Journal of Electornic Publishing, 10(1). Available http://quod.lib.umich.edu/cgi/t/text/text-idx?c=jep;cc=jep;rgn=main;view=text;idno=3336451.0010.101